Employee:_____________________

SEMCAC
Job Description
 
Job Title: 	Program Assistant
Department: 	Senior Nutrition
Reports To: 	Senior Services Director
FLSA Status: 	Exempt
Prepared By: 	D. Betthauser
Prepared Date: 	8/30/10
Reviewed Date:	12/19/11
Revised Date:	3/18/13, 5/9/18, 1/2019 
Approved By: 	Pat Georgens
Approved Date: 	9/1/10, 3/18/13, 5/10/18, 1/16/2019
 
SUMMARY 
To assist in general clerical, billing and record keeping tasks with an emphasis on Meals on Wheels functions by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned, as required by the ever changing environment of food service and funding sources.

Performs monthly waivered billings for MOW clients using the State system. Corrects for re-billing and completes billing for Personal Responsibilities.  

Generates monthly and quarterly statistical report of Meals on Wheels program.

Generates monthly Meals on Wheels billing statements to non-waivered clients; to include those for Owatonna Mobile Meals. Schedules and directs office volunteer in monthly mailing process.

Performs client data entry and/or client tracking entry for MOW, generates Peer Place tracking sheets for cong and MOW sites and e-mails monthly excel spreadsheets to on-line sites.  Generates reports from Peer Place as needed.

Answers program phones- taking intake data and referring to appropriate PC.  Responds to routine programmatic questions and refers incoming calls.

In the absence of the Office Manager, will open, date and route incoming mail, Posts incoming checks from MOW and Mobile Meal clients, follow steps in placing job openings, and paper timesheet entry into EWS time keeping system.

Assists with the preparation of outgoing monthly mailings.

Helps manage the Senior Dine e-mail/phone/mail orders for adding meals or updating records.  
  
SUPERVISORY RESPONSIBILITIES 
Has no direct supervisory responsibilities of paid staff..  Directly supervises students and volunteers who assist with client data entry and monthly mailing.  

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE 
Two years college, business, or technical school, and one year's related experience or training; or the equivalent combination of education and experience.

PROFESSIONAL DEVELOPMENT
The employee must be willing to engage in professional development efforts as available for the position and requested by their supervisor.  

TECHNOLOGY 
Must be proficient in Microsoft office software.  Must have experience with internet applications.

ACCOUNTABILITY
The employee in this position will be expected to have a pleasant demeanor, a positive attitude, and a team commitment.  The employee in this position is accountable to the Senior Services Director for completion of assignments, high standards of accuracy, attention to detail, and timely completion of assignments and tasks.  

LANGUAGE SKILLS 
Ability to read, analyze, and interpret program policy and procedures and computer software manuals.  Ability to speak effectively on the phone and respond to common inquiries or complaints from clients, staff, regulatory agencies, or members of the community. Ability to write minutes and routine reports.   

MATHEMATICAL SKILLS 
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, as well as to calculate figures and amounts such as proportions, and  percentages.

REASONING ABILITY 
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to interpret technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS 
None

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is predominately required to sit, use hands and fingers for typing, and filing. The employee is frequently required to walk within the office. The employee is occasionally required to stand, reach with hands and arms, stoop, and lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is primarily in the office.    The noise level in the work environment is usually moderate.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.

SEMCAC IS AN EQUAL OPPORTUNITY EMPLOYER.

DO NOT ANSWER THIS QUESTION UNLESS YOU HAVE BEEN INFORMED ABOUT THE REQUIREMENTS DESCRIBED IN THIS JOB DESCRIPTION.

Are you capable of performing, in a reasonable manner, with or without reasonable accommodations, the activities described in the job description?

Please Check one:	________Yes		_________No

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Employee Signature							Date

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Supervisor’s Signature					Date

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Director’s Signature							Date